IT support and desktop support are both essential components of any organization’s technology infrastructure. While they share some similarities, there are significant differences between the two. In this article, we will explore the difference between IT support and desktop support. IT support: IT support refers to the technical assistance provided to users of technology systems and applications. It is a broad term that encompasses a wide range of services and responsibilities, including: Troubleshooting technical issues Installing and configuring software and hardware Network setup and configuration Cybersecurity measures and protocols Backup and disaster recovery planning Software updates and maintenance   IT support professionals are responsible for maintaining the overall health and functionality…